Ringover ou CloudTalk : lequel choisir
Deux approches différentes du téléphone commercial. Voici ce qui les sépare vraiment, et le profil d'équipe auquel chacune convient.
Dialer type
Ringover- Power
CloudTalk- Power
Origin
Ringover- France
CloudTalk- Slovakia
Estimated price
Ringover- Subscription per user, analytics options billed separately.
CloudTalk- Subscription per user, advanced features on higher tiers.
Good profile
Ringover- A multi-site SME wanting a complete telephony solution.
CloudTalk- A customer service department receiving high call volumes.
Indicative information taken from publishers' public websites. Check current conditions before deciding.
Ringover
French cloud telephony with prospecting module and call analytics.
Strengths
- · International number coverage
- · French language support
- · Supervision features
Limitations
- · Dense interface for an outbound team
- · Restricted multi-line dialer
- · Numerous add-on options
CloudTalk
Cloud telephony for inbound and outbound call centers.
Strengths
- · Advanced inbound call routing
- · Detailed statistics
- · Many CRM connectors
Limitations
- · Less developed outbound prospecting
- · Key features limited to high-tier plans
- · Interface in English by default
Our take
Ringover suitable if a multi-site SME wanting a complete telephony solution.
CloudTalk suitable if a customer service department receiving high call volumes.
Also compare the number of lines, call caps, and the total cost of numbers based on your usage. At Vitecall, numbers are not included in the subscription: their acquisition and fees are at your expense.
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