· Monthly with no commitment. 10% discount for quarterly and 20% for annual, paid upfront for the chosen duration.
· Number change (Pro, Intensive): none for monthly, 1 per quarter for quarterly, 2 per year per number for annual. Request via bonjour@vitecall.fr; unused changes do not roll over.
· Vitecall phone number: request it from support in your dashboard, subject to availability and confirmation of terms. Solo includes no phone number. A trial number may be retained with an active Pro or Intensif subscription; it is withdrawn with Solo or cancellation. Parallel calling requires an eligible number, even with a single connected number.
· No license minimum: start with one; each team member added has their own license.
· L'acquisition et les frais opérateur d'un numéro sont distincts de l'abonnement. Vous pouvez connecter un numéro personnel ; sur les offres éligibles, l'obtention d'un numéro dédié se demande au support depuis le dashboard, après examen du dossier et confirmation des conditions. Vous restez responsable de son usage.
Compare plans line by line
Everything that changes from one plan to another.
Solo
Pro
Intensive
Custom
SMS (Vitecall number required)
—
Included
Included
As needed
Phone number provided
×
On request from dashboard support
On request from dashboard support
Sur demande
Connectable numbers
Your own
Up to 3
Up to 5
Dedicated pool
Power dialer
Yes
Yes
Yes
Yes
Parallel lines
1
3
5
5
Voicemail detection
—
Yes
Yes
Yes
Recording and transcription
Yes
Yes
Yes
Yes
Number change on request
—
Quarterly: 1 / quarter · Annual: 2 / year
Quarterly: 1 / quarter · Annual: 2 / year
Included in contract
CRM integrations and API
Yes
Yes
Yes
Yes
Support
Guides and FAQ
Email
Priority
Dedicated
Contract
Monthly, quarterly or annual
Monthly, quarterly or annual
Monthly, quarterly or annual
Calibrated to your number of sales reps
Monthly no-commitment, no number changes. Number changes must be requested at bonjour@vitecall.fr and do not roll over if not requested during the period. Plans cover number connection, not acquisition: each number is subscribed at your expense with the carrier.
Pricing questions
Is there a commitment?+
Not on monthly plans: subscription ends at the current month's end. Quarterly (-10%) has a 3-month commitment and annual (-20%) has one year; they include 1 number change per quarter and 2 per year per number, respectively, via bonjour@vitecall.fr.
How does the free trial work?+
Seven days with all features available and up to 3 simultaneous calls using an eligible number. Connect your own number or request a trial number from dashboard support, subject to availability; allocation is not automatic. An allocated trial number can be retained with an active Pro or Intensif subscription, but not Solo. Without a subscription after the trial, calls are blocked and your data remains viewable.
Do extra numbers cost more?+
Oui : Pro et Intensif permettent jusqu'à 3 ou 5 numéros. L'acquisition et les frais opérateur restent en supplément de l'abonnement. La demande de numéro dédié se fait au support depuis le dashboard et est examinée par l'équipe Vitecall, qui confirme les conditions avant toute activation et facturation. Les justificatifs et la disponibilité dépendent de l'opérateur. Au-delà des plafonds, choisissez une licence supérieure ou l'offre Sur mesure.
Are recording and transcription optional?+
No, they are included in all plans, even the smallest one.
What does the Solo plan include?+
The Vitecall platform with a number you already own, verified via a code call. No number is provided and purchasing numbers is reserved for other plans. Support is provided via guides and FAQ.
Can I connect my own phone number?+
Yes, provided it is assigned to one person and never shared. You are responsible for complying with Arcep rules on number usage, as specified in our terms and conditions.
How do I add team members?+
Each added member has their own license at the rate of the chosen plan. Adjust license counts anytime in the billing area.
Unsure about the right plan?
Tell us how many people are calling and how often, and we'll tell you which one to pick.