Vitecall ou CloudTalk : lequel choisir
Deux approches différentes du téléphone commercial. Voici ce qui les sépare vraiment, et le profil d'équipe auquel chacune convient.
Dialer type
- Vitecall
- Parallel
- CloudTalk
- Power
Origin
- Vitecall
- France
- CloudTalk
- Slovakia
Estimated price
- Vitecall
- From €29 excl. VAT per license/month, no monthly commitment, 7-day trial.
- CloudTalk
- Subscription per user, advanced features on higher tiers.
Good profile
- Vitecall
- A French-speaking team whose job is to start conversations.
- CloudTalk
- A customer service department receiving high call volumes.
Indicative information taken from publishers' public websites. Check current conditions before deciding.
Vitecall
French prospecting telephony: up to five lines depending on the plan, recording, transcription, and CRM integrations.
Strengths
- · Up to five parallel lines depending on the plan (Solo: one, Pro: three, Intensive: five)
- · Recording, transcription, and key points included
- · Your connectable numbers: one on Solo, up to three on Pro, and five on Intensive; acquisition at your expense
- · Daily limit and pause per number
- · Do Not Call list blocked by the software
- · Interface en français et en anglais
Limitations
- · Couverture internationale soumise aux autorisations de l’opérateur
- · No predictive dialer, by compliance choice
- · No integrated video conferencing
- · Multi-line dialing restricted to the browser
CloudTalk
Cloud telephony for inbound and outbound call centers.
Strengths
- · Advanced inbound call routing
- · Detailed statistics
- · Many CRM connectors
Limitations
- · Less developed outbound prospecting
- · Key features limited to high-tier plans
- · Interface in English by default
Our take
Vitecall suitable if a French-speaking team whose job is to start conversations.
CloudTalk suitable if a customer service department receiving high call volumes.
Also compare the number of lines, call caps, and the total cost of numbers based on your usage. At Vitecall, numbers are not included in the subscription: their acquisition and fees are at your expense.
Make your first call today
One license is all you need to start. Connect a number you already own and start your 7-day trial.