Every conversation remains accessible and searchable
Recording and transcription
Successful calls are recorded, transcribed, and attached to the contact record, with key points at the top.
- Audio, transcription, and key points for every call
- Full-text search within transcriptions
- Share a snippet for coaching
- Configurable retention, deletion on request
Calls in progress
4 of 4 lines busy · "IDF Executives" list
| Status | Line | Contact | Company | Time |
|---|---|---|---|---|
| En ligne | L1 | Claire Mercier | Edenway | 0:12 |
| Sonne | L2 | Thomas Léger | Norbat | 0:19 |
| Messagerie | L3 | Ana Ferreira | Kelio | 0:26 |
| Composition | L4 | Marc Vasseur | Solvya | 0:33 |
Contacts are moved to a line as soon as one becomes free.128 calls · 11 conversations
A rep who reviews an exchange before calling back opens the conversation with a concrete detail rather than a generic line.
Recordings are also used for training: a newcomer listens to ten real calls from their market before dialing their first number.
Frequently asked questions
Is recording GDPR compliant?
Recording requires prior notification of the caller, a documented legal basis, and a limited retention period. Vitecall provides automatic announcements, duration settings, and individual deletion.
See also
Up to five numbers at once, one single conversation
Parallel dialer
Vitecall launches several simultaneous calls from your list and only connects you to the line where a human answers. Voicemails and operator messages are automatically discarded.
Learn more One number after another, without ever touching the keyboard
Power dialer
Sequential mode chains numbers from a list one by one. You qualify, press Enter, and the next call starts.
Learn more Answering machines no longer waste your time
Voicemail detection
Audio signal analysis distinguishes a person from a recorded announcement and filters out the call before passing it to you.
Learn more Make your first call today
One license is all you need to start. Connect a number you already own and start your 7-day trial.