Reception filters sales calls.

Getting past the gatekeeper

Calm tone, short sentences, no justification. Gatekeepers let through what sounds expected.

Direct request

« Hi, {prenom_decideur} please. »

If they ask for the reason

« It's about {sujet_precis}, they'll know. »

If the decision-maker is out

« When is the best time to reach them? I'll call back. »

Plan B

« Do you have their direct line or mobile? It'll save you having to transfer me again. »

Objections and responses

« What is it regarding? »

An organizational question about {sujet}, two minutes is enough.

« Send an email to contact@ »

I will, but those addresses are rarely read. What's their direct address?

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